Yes, all of our products are vegan and cruelty-free.
ARE YOUR PRODUCTS PHTHALATE AND SULFATE FREE?
Yes, our products are phthalate and sulfate free. They are also free of mineral oils, parabens, silicones, and gluten.
WHERE ARE YOUR PRODUCTS MADE?
Our products are made in South Florida.
ARE YOUR FRAGRANCES SKIN SAFE?
Our fragrance oils are all cosmetic grade, meaning they were formulated for use in topical applications per FDA and IFRA standards and guidelines. They are also phthalate, paraben, and acetone free.
HOW SHOULD I STORE MY FREESIA PRODUCT?
To maintain its longevity, please store your product in a cool, dry place that is out of direct sunlight.
About Freesia Hair
WHO SHOULD I SPEAK TO ABOUT SELLING FREESIA HAIR PRODUCTS?
If you want to sell Freesia Hair products, please email us at hello@freesiahair.com and we will check your request.
WHO SHOULD I CONTACT FOR A PRESS INQUIRY?
For press inquiries, please email us at hello@freesiahair.com.
Shipping and Returns
CAN I RETURN MY ORDER?
As our products are all handmade, we do not accept returns unless your product arrives damaged or defective. If a product arrives as such, take a picture of it within 48 hours of arrival and email it to hello@freesiahair.com. We will send you a replacement free of charge. If your product has a defective pump, we are more than happy to send a replacement part.
HOW DO I CANCEL AN ORDER?
Please notify us as soon as possible with a cancellation request by emailing hello@freesiahair.com. All cancellation requests must be made within 24 hours of placing your order.
WHEN CAN I EXPECT MY ORDER TO SHIP?
Orders are shipped within two business days from the date the order is placed.
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